This Privacy Policy explains how Journey Awaits processes personal data in connection with its website, inquiries, bookings, and guided culinary and market tour services in Akhaltsikhe, Georgia.
You may request access to your personal data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. You may also object to processing in some circumstances and ask us to review a concern about how your data is handled.
Requests should be made using the contact details in this policy and should describe the information or action requested with enough detail for us to review it. If we cannot fully comply, we will explain the reason where permitted by law.
Booking, payment, and communication records are retained for the period needed to manage the service, resolve disputes, maintain business records, and meet legal or accounting requirements. When data is no longer needed, we delete it or anonymize it where that is appropriate.
The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate communication channels.
We may collect identification and contact details, booking information, group size, preferred dates, language preferences, dietary information you choose to provide, meeting-point details, payment-related records, and limited technical data such as device or browser information. We also process information you submit in messages, consultation requests, and feedback.
We receive data from website forms, email, phone calls, consultation requests, and other direct communications. We also obtain information from booking and payment steps, from your participation in the tour process, and from basic technical logs generated when you use the website.
Cookies may include strictly necessary cookies for site functionality, preference cookies to remember basic settings, and limited analytics or performance cookies that help us understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.
You may manage cookies through your browser controls and, where available, through site settings. Disabling certain cookies may affect form submission, preference storage, or other basic website functions. We do not rely on cookies to collect more information than is needed for ordinary site operation.
We use personal data to respond to inquiries, arrange consultation requests, confirm dates and group details, review dietary information, coordinate route and tasting arrangements, process payments, communicate meeting instructions, deliver the guided experience, maintain records, improve website reliability, and meet legal, accounting, and security obligations.
We may disclose data to service providers that support website hosting, communications, booking administration, payment processing, and similar operational functions. We may also share limited information with guides, venues, or other local partners involved in confirming availability, route details, or dietary arrangements for a specific booking.
We may share personal data with public authorities, courts, or other parties where disclosure is necessary to comply with legal obligations, enforce our terms, protect our rights, or respond to a lawful request.
